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Returns Policy for Empire Cycles

Empire Cycles Ltd conforms to the Distance Selling Regulations, which are designed to protect you when buying items by Mail Order. We offer a flexible returns policy and are happy to accept items back for a refund or exchange if they don't fit, you've ordered the wrong things, the items are damaged or faulty upon receipt or you simply don't like what you've ordered.

  • Goods must be returned within 30 days of receipt
  • Goods must be in original packaging.
  • Goods must not be fitted or used.

All goods purchased from Empire Cycles Ltd are coved by a full warranty. The duration of this warranty is at least 1 year but some manufacturers offer extended warranty. Generally speaking, warranties cover manufacturing faults and defects but do not cover damage caused by crashing, abuse, general wear and tear etc. If you feel that the product you have purchased from Empire Cycles has developed a fault then please contact us before returning goods so that we may help resolve the problem in the suitable manner.

Return address:
Empire Cycles Ltd
Unit 6, Dunscar Business Park